Trust centre
How FRL works with your data
Plain-language answers about artist data, virtual values, competition locks, public profiles and account controls.
The short version
FRL uses streaming audience data, currently sourced from Deezer, to calculate game points. Every surface should show when its data was last verified, and completed competition results are not reinterpreted when newer data arrives.
Data and game rules
Open the detail you need; you do not have to read a long policy first.
Account and privacy
Public profile information
Public label pages can show your unique label name, avatar, short description, season position, discovery evidence, current public team and completed season, sprint, Cup or Private League results. Your email address and private authentication details are not profile content.
Account security
Authentication is handled by a secure provider using email and password or Google. Passwords are not available to the FRL interface. Sign out on a shared device and never send anyone a password or authentication link.
Privacy and retention
FRL stores the profile details you provide and game activity needed for labels, Saved items, notifications and competitions. We do not use sponsored artists as undisclosed organic recommendations and do not sell your account data.
Account deletion
Deletion permanently removes your authentication account, public label identity and linked game data. It cannot be restored. If you organise a Private League, ownership is transferred to its earliest remaining member or the empty league is archived. Review and confirm deletion in Settings.Open account Settings
Report a problem
Choose a report type. FRL pre-fills only the issue type and current public path.
Beta limitations
FRL is in Beta: artist matching, data cadence and operational tooling are still being improved. Beta does not make a stale value, failed action or privacy problem acceptable. Check timestamps, retry server actions, and report issues with enough public context to reproduce them.